FRAUD ALERT: SCU Credit Union will never contact you and request information like PIN, account numbers, Social Security Numbers and online banking passwords. You should not give out or confirm any of this information unless YOU initiated the phone call. Use caution if you are being pressured for information immediately or if there is a sense of urgency.

SCU Credit Union will be closed on Wednesday, June 19, 2024 in observance of Juneteenth. You may access your funds through ATMs, Mobile and Online Banking.

Online Banking

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Report a Lost or Stolen Card

If you have a lost or stolen debit, ATM or credit card, please follow the instructions below immediately. If you have any concerns that you are the victim of identity theft or fraud, please contact the credit bureaus, the Credit Union and any other financial institutions where you have accounts immediately.

To report a lost card during business hours, please call:

Local: 781-784-7725
Outside Area: 1-877-661-3300
To report a lost or stolen card after business hours, please call:
Debit Mastercard® or ATM Card
TDD Hearing Impaired Phone Service: (833) 462-0798 - Dial 711 to be automatically connected to a TRS operator.  
Visa Credit Card

Report Fraud Immediately

If you think you have been the victim of identity theft or fraud, contact SCU Credit Union immediately at 781-784-7725, any other financial institutions where you have accounts, and the three major credit bureaus to request a fraud alert be placed on your credit report.

Equifax: 1-800-685-1111           Experian: 1-888-397-3742           TransUnion: 1-800-888-4213

To place a fraud alert with the Federal Trade Commission (FTC), please call their toll free number: 1-877-ID-THEFT (1-877-438-4338).

For helpful resources regarding various identity theft topics visit the FTC’s Identity Theft page.