FAQs

A credit score is a three-digit number calculated to indicate your creditworthiness. The higher the score, the more creditworthy you are to a lender. A credit score is calculated from the information in your credit report and considers your on-time payments, the length of your payment history, your mix of different types of credit accounts, and other such factors. It is important to know that your score does not take your age, income, employment, marital status, or your bank account balances into account. 

SavvyMoney®, Credit Score is available to you through online and mobile banking! This is a free ongoing credit score report and monitoring program to help you understand your credit score by giving you access to your full credit

The fax number of SCU Credit Union is 781-784-6379

We’ve made it easy to join SCU Credit Union. You can complete our secure online membership application here. Select New Member Account. 

Membership in SCU Credit Union is open to people residing or employed in the counties of Norfolk, Suffolk, Middlesex, Plymouth, Barnstable or Bristol of the Commonwealth of Massachusetts and Providence, Bristol and Newport counties of the State of Rhode Island. Additionally, family members of eligible persons may apply for membership regardless of location. A family member shall include a spouse, son, daughter, mother, father, sister, brother, aunt, uncle, cousin, grandparent, or grandchild.

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To apply for SCU Credit Union membership, you will need the following forms of identification:

Online Application Requirements:

• You must be 18 years or older to apply online for individual membership.
• A membership share deposit of $5.00 will be held in your primary share savings account.  Any other required minimum deposit amounts will also be required.

Information We Will Need About You:

• Goverment issued ID/Drivers License/State ID or Passport with current address.
• Your complete physical and mailing address (if different).
• A valid Social Security Number or ITIN 
• Date of Birth

If applicable, documentation verifying your home address, such as a utility bill or lease agreement (Not required for minors 17 and under).

The general email address for the Credit Union is Mbrservice@scucu.com . Please do not send sensitive information such as account numbers, social security numbers, etc.

Membership in SCU Credit Union is open to people residing or employed in the counties of Norfolk, Suffolk, Middlesex, Plymouth, Barnstable or Bristol of the Commonwealth of Massachusetts and Providence, Bristol and Newport counties of the State of Rhode Island. Additionally, family members of eligible persons may apply for membership regardless of location. A family member shall include a spouse, son, daughter, mother, father, sister, brother, aunt, uncle, cousin, grandparent, or grandchild.

join us today

In order set up recurring Direct Deposit to your SCU Checking or SCU Savings Account, simply provide your employer or other payment provider with SCU's routing and transit number/ABA# – 211385556 and your MICR account number. 

With recurring Direct Deposit your payroll, retirement, Social Security, or other recurring monthly income can be electronically deposited into your SCU account.

SCU Credit Union is insured by both the National Credit Union Association (NCUA) and Massachusetts Shared Insured Corporation (MSIC). Your money is 100% insured regardless of the amount at SCU Credit Union. MSIC provides Excess Share and Deposit Insurance to all members of SCU Credit Union automatically. The coverage is a benefit of membership and comes at no direct cost to you. MSIC insures the portion of any legal, verifiable share or deposit account that exceeds NCUSIF coverage with no limit.

SCU Credit Union has branches located in Sharon, Mansfield, North Attleboro, Foxboro, East Walpole, Taunton, Brockton, with our Corporate Offices located at 1300 Belmont Street, Brockton, MA 02301.

Members may change their address by updating this information within Online Banking or by visiting one of our branch locations.  Alternatively, a member may put this request in writing or send us an email from their email address currently on file, requesting that this information be updated so long as the request is signed by the member.

In order set up recurring Direct Deposit to your SCU Checking or SCU Savings Account, simply provide your employer or other payment provider with SCU's routing and transit number/ABA# – 211385556 and your MICR account number. 

With recurring Direct Deposit your payroll, retirement, Social Security, or other recurring monthly income can be electronically deposited into your SCU account.

SCU Credit Union has branches located in Sharon, Mansfield, North Attleboro, Foxboro, East Walpole, Taunton, Brockton, with our Corporate Offices located at 1300 Belmont Street, Brockton, MA 02301.

The full balance of your holiday club funds will be transferred to your share account at the beginning of November, just in time for the expenses of the holiday season.

We’ve made it easy to join SCU Credit Union. You can complete our secure online membership application here. Select New Member Account. 

Membership in SCU Credit Union is open to people residing or employed in the counties of Norfolk, Suffolk, Middlesex, Plymouth, Barnstable or Bristol of the Commonwealth of Massachusetts and Providence, Bristol and Newport counties of the State of Rhode Island. Additionally, family members of eligible persons may apply for membership regardless of location. A family member shall include a spouse, son, daughter, mother, father, sister, brother, aunt, uncle, cousin, grandparent, or grandchild.

join us today

To apply for SCU Credit Union membership, you will need the following forms of identification:

Online Application Requirements:

• You must be 18 years or older to apply online for individual membership.
• A membership share deposit of $5.00 will be held in your primary share savings account.  Any other required minimum deposit amounts will also be required.

Information We Will Need About You:

• Goverment issued ID/Drivers License/State ID or Passport with current address.
• Your complete physical and mailing address (if different).
• A valid Social Security Number or ITIN 
• Date of Birth

If applicable, documentation verifying your home address, such as a utility bill or lease agreement (Not required for minors 17 and under).

Membership in SCU Credit Union is open to people residing or employed in the counties of Norfolk, Suffolk, Middlesex, Plymouth, Barnstable or Bristol of the Commonwealth of Massachusetts and Providence, Bristol and Newport counties of the State of Rhode Island. Additionally, family members of eligible persons may apply for membership regardless of location. A family member shall include a spouse, son, daughter, mother, father, sister, brother, aunt, uncle, cousin, grandparent, or grandchild.

join us today

SCU Credit Union is insured by both the National Credit Union Association (NCUA) and Massachusetts Shared Insured Corporation (MSIC). Your money is 100% insured regardless of the amount at SCU Credit Union. MSIC provides Excess Share and Deposit Insurance to all members of SCU Credit Union automatically. The coverage is a benefit of membership and comes at no direct cost to you. MSIC insures the portion of any legal, verifiable share or deposit account that exceeds NCUSIF coverage with no limit.

You can receive a free ATM or Debit Mastercard with any of our checking accounts.

If your card is lost or stolen, please contact us immediately. We will cancel the missing card and send you a new one. Please note that new or replacement ATM and Debit Mastercards may take 7 to 10 business days to arrive by mail.

If you need a replacement card right away, you can visit any of our open branches, where we can issue you a new card on the spot, activated and ready to use. Check our Branch Locations page for a list of hours of operation.

Please be aware that there is a fee of $15.00 for a replacement card.

No, when you use an ATM not owned by SCU Credit Union, you will not be charged a fee by SCU Credit Union.

However, you may be charged a fee by the ATM owner or any network used. The ATM owner or network fees are not imposed when you are using a participating SUM or CO-OP ATM.

Deposits are held for one business day. If you make a deposit at an ATM before 3:00 P.M. on a business day that we are open, we will consider that day to be the day of your deposit. Therefore, your funds will be available the next business day. However, if you make a deposit at an ATM after 3:00 P.M. or on a day we are not open, we will consider that the deposit was made on the next business day we are open, and then your funds will be available the following business day.

No, when you use an ATM not owned by SCU Credit Union, you will not be charged a fee by SCU Credit Union. However, you may be charged a fee by the ATM owner or any network used. The ATM owner or network fees are not imposed when you are using a participating SUM or CO-OP ATM.

You can avoid ATM fees by using your card at thousands of locations nationwide at SUM^SM and Co-op ATM surcharge-free locations. The Co-op ATM network offers over 30,000* surcharge-free ATMs, covering all 50 states and 10 countries – an ATM network that’s larger than almost any banks. Find locations near you!

Business loans can provide the financial flexibility needed to purchase equipment, hire staff, expand operations, or address unexpected expenses, ensuring your business continues to thrive.

SCU Credit Union offers a variety of business loan products tailored to meet the unique needs of small businesses, including term loans, lines of credit, fleet financing, and commercial real estate loans.

The required documentation typically includes financial statements, business plans, and identification documents. Our team will guide you through the process.

The interest rate on your auto loan is influenced by factors such as your credit score, loan term, the age of the vehicle, and the amount of your down payment.

Absolutely! Getting pre-approved for an auto loan can give you an advantage when shopping for a car. It allows you to know your budget in advance and negotiate with confidence.

At SCU Credit Union, we do not impose prepayment penalties. You are welcome to pay off your auto loan ahead of schedule without incurring any additional fees.

Applying for a loan at SCU Credit Union is simple! You can start by completing the online application or by visiting one of our branch locations.

A Share Certificate of Deposit (CD) is a savings certificate entitling the bearer to receive interest. A CD bears a maturity date, a specified fixed interest rate and can be issued with minimum balance of $500. When you open a CD, your money is on deposit for a specific time period. For agreeing to keep it on deposit for a specified time period, you earn more than you would in a regular savings account. If you cash it in before its maturity date, you pay a penalty. 

BLOG: CDs versus Share Certificates, is there a difference?

SCU Credit Union is insured by both the National Credit Union Association (NCUA) and Massachusetts Shared Insured Corporation (MSIC). Your money is 100% insured regardless of the amount at SCU Credit Union. MSIC provides Excess Share and Deposit Insurance to all members of SCU Credit Union automatically. The coverage is a benefit of membership and comes at no direct cost to you. MSIC insures the portion of any legal, verifiable share or deposit account that exceeds NCUSIF coverage with no limit.

If your checks are lost or stolen call Member Service at 877-661-3300.

SCU Credit Union offers three forms of overdraft protection with Overdraft Protection (Line of Credit), Overdraft Transfer and Overdraft Privilege Service (OPS).  

Overdraft Protection (Line of Credit) is a line of credit loan that is advanced any time your account would otherwise be overdrawn. Interest accrues on the outstanding balance. Approval is subject to your credit worthiness.

Overdraft Transfer is a link between your savings account and checking account. Anytime your checking account would be overdrawn, we will transfer available funds from your savings to your checking to cover the overdraft. Two transfers per month are permitted free of charge. For additional transfers in a given month, a service charge applies. Refer to our Schedule of Fees.

Overdraft Privilege Service (OPS) is a discretionary program under which SCU Credit Union will consider paying items drawn on your checking account for which the account has insufficient or unavailable funds, instead of automatically returning those items unpaid.

Read the full OPS Terms and Conditions here.

Our schedule of fees can be found here.

No, when you use an ATM not owned by SCU Credit Union, you will not be charged a fee by SCU Credit Union. However, you may be charged a fee by the ATM owner or any network used. The ATM owner or network fees are not imposed when you are using a participating SUM or CO-OP ATM.

You can avoid ATM fees by using your card at thousands of locations nationwide at SUM^SM and Co-op ATM surcharge-free locations. The Co-op ATM network offers over 30,000* surcharge-free ATMs, covering all 50 states and 10 countries – an ATM network that’s larger than almost any banks. Find locations near you!

In order set up recurring Direct Deposit to your SCU Checking or SCU Savings Account, simply provide your employer or other payment provider with SCU's routing and transit number/ABA# – 211385556 and your MICR account number. 

With recurring Direct Deposit your payroll, retirement, Social Security, or other recurring monthly income can be electronically deposited into your SCU account.

SCU Credit Union is insured by both the National Credit Union Association (NCUA) and Massachusetts Shared Insured Corporation (MSIC). Your money is 100% insured regardless of the amount at SCU Credit Union. MSIC provides Excess Share and Deposit Insurance to all members of SCU Credit Union automatically. The coverage is a benefit of membership and comes at no direct cost to you. MSIC insures the portion of any legal, verifiable share or deposit account that exceeds NCUSIF coverage with no limit.

Yes! Our accounts are flexible, giving you the option to adjust your savings contributions as your financial needs change.

Holiday Club Accounts focus on year-end expenses and disburse funds around November, while Vacation Club Accounts prioritize summer getaways with funds released in April.

Deposit as much as your budget allows. Even small contributions add up over time and help you reach your savings goals.

A Club Savings Account helps you save over time for specific purposes, like holiday expenses or vacations. Funds are typically disbursed at a scheduled time to align with your goals.

Absolutely! Getting pre-approved for an auto loan can give you an advantage when shopping for a car. It allows you to know your budget in advance and negotiate with confidence.

SCU Credit Union reviews applications on a case-by-case basis. Reach out to a representative to discuss specific qualifications.

Once per year during the life of your loan, you can contact us to authorize a credit score check. If your score has improved and moved into a higher credit score tier (based on the tiers available when you first applied and outlined in your loan agreement), we'll happily reduce your interest rate for the remainder of the loan term. Please note that a maximum of two interest rate adjustments are possible over the course of the loan.

At SCU Credit Union, we do not impose prepayment penalties. You are welcome to pay off your auto loan ahead of schedule without incurring any additional fees.

Applying for a loan at SCU Credit Union is simple! You can start by completing the online application or by visiting one of our branch locations.

Overspending: Easy access to credit can lead to overspending and accumulating debt.

High-interest rates: If you carry a balance, you'll pay interest charges, which can significantly increase your debt.

Late payment fees: Late payments can result in late fees and damage your credit score.

Compare fees: Look for cards with low or no annual fees, balance transfer fees, and foreign transaction fees.

Review rewards programs: Understand how rewards points or cash back are earned and redeemed.

Read the fine print: Carefully review the terms and conditions of each card, including APRs, fees, and credit limits.

Rewards Cards: These cards offer points or miles for every dollar spent, which can be redeemed for travel, merchandise, or cash back.

Cash Back Cards: These cards offer a percentage of cash back on all purchases, which can be credited to your account or received as a statement credit.

Student Cards: These cards are designed for students and may have lower credit limits and introductory APR offers.

Yes. You can use your debit card outside of the United States, but we ask that you contact SCU Credit Union prior to traveling so that we may inform you of any debit card restrictions in your area of travel at the time of your visit.

Every time you use your card at a chip-activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.

There is no charge for making a purchase with your Debit Mastercard®.

There is a daily ATM withdrawal limit of $1,000 and a limit of $2,500 for purchases (POS – Point of Sale), assuming the funds are available.

The terms “debit card” and “check card” mean the same thing. A debit card withdraws money from your checking account as a check does; therefore, it debits your account. It can also withdraw money from your savings account, if you have it set up that way when you ask for a card. It can be used to make purchases at any retail establishment that displays the Mastercard®  logo.

To report your Debit Mastercard® or ATM Card lost or stolen, please call 781-784-7725 or 1-877-661-3300 during business hours. After business hours please call 1-833-462-0798.

To report your SCU Credit Union VISA® Credit Card lost or stolen call 1-877-875-8078.

There is a $15.00 charge for a replacement card.

You can receive a free ATM or Debit Mastercard with any of our checking accounts.

If your card is lost or stolen, please contact us immediately. We will cancel the missing card and send you a new one. Please note that new or replacement ATM and Debit Mastercards may take 7 to 10 business days to arrive by mail.

If you need a replacement card right away, you can visit any of our open branches, where we can issue you a new card on the spot, activated and ready to use. Check our Branch Locations page for a list of hours of operation.

Please be aware that there is a fee of $15.00 for a replacement card.

No, when you use an ATM not owned by SCU Credit Union, you will not be charged a fee by SCU Credit Union. However, you may be charged a fee by the ATM owner or any network used. The ATM owner or network fees are not imposed when you are using a participating SUM or CO-OP ATM.

You can avoid ATM fees by using your card at thousands of locations nationwide at SUM^SM and Co-op ATM surcharge-free locations. The Co-op ATM network offers over 30,000* surcharge-free ATMs, covering all 50 states and 10 countries – an ATM network that’s larger than almost any banks. Find locations near you!

To establish good credit, you need a steady work record and continued residence at the same address. If you do not have a checking account, open one and be careful not to bounce checks. 

Cosigners lend their names and good credit histories to the maker. Should the maker die, lose a job, or otherwise fail to make payments, all responsibility for meeting the terms of the loan transfers to the cosigner. An often-overlooked aspect of cosigning a loan is the fact that the loan appears on both the maker's and cosigner's credit reports.

It might be tempting to view your 401(k) as a source of emergency funds, but before you dip into your retirement account for cash, explore alternatives.  Our partner, Greenpath Financial Wellness, would be a great place to start if you are facing financial challenges and are in need of guidance from financial experts.

As a member of SCU Credit Union you have free access to GreenPath’s financial experts to guide you through life’s financial challenges. GreenPath is a non-profit company that equips people with knowledge and tools to lead financially healthy lives. They will take a look at your financial picture to understand your financial situation and goals, and they will develop a personalized budget for you.

SCU Credit Union offers a variety of business loan products tailored to meet the unique needs of small businesses, including term loans, lines of credit, fleet financing, and commercial real estate loans.

Yes, Fleet Vehicle Financing is designed to support acquiring or replacing multiple vehicles for your fleet. Benefits include preserving cash flow, competitive rates, and flexible repayment terms.

Fleet Vehicle Financing can cover a range of vehicles, including vans, trucks, and company cars.

Fleet Vehicle Financing allows businesses to secure funding for purchasing or leasing vehicles necessary for operations and growth.

Checks can be reordered through Online Banking, by phone at 877-661-3300, or by visiting one of our branch locations.

They can also be reordered online here.

The routing number is 211385556.

The full balance of your holiday club funds will be transferred to your share account at the beginning of November, just in time for the expenses of the holiday season.

The interest rate on your auto loan is influenced by factors such as your credit score, loan term, the age of the vehicle, and the amount of your down payment.

Absolutely! Getting pre-approved for an auto loan can give you an advantage when shopping for a car. It allows you to know your budget in advance and negotiate with confidence.

Yes. No matter where you are, you may bank on the go with SCU Mobile Banking. Our mobile banking solutions include our Mobile Apps for Apple and Android products, as well as mobile text banking, mobile web banking and mobile check deposit. With the SCU Mobile App you can view account balances, pay bills, transfer funds, deposit checks and locate an ATM or branch.

Yes*. With our free Bill Payer service you can pay an unlimited number of bills each month for free quickly and easily through the Online Banking platform. Electronic payments reach payees in 3 business days.

See our Schedule of Fees for information on expedited payments, stop payments, and copies of checks. 

*There is a $5.00 monthly fee for MyBasic Business Checking.

SCU Credit Union has branches located in Sharon, Mansfield, North Attleboro, Foxboro, East Walpole, Taunton, Brockton, with our Corporate Offices located at 1300 Belmont Street, Brockton, MA 02301.

Online Banking, Mobile Banking, eStatements, eNotices, Bill Payer, ACH external transfers, and Mobile Check Deposit.

In order set up recurring Direct Deposit to your SCU Checking or SCU Savings Account, simply provide your employer or other payment provider with SCU's routing and transit number/ABA# – 211385556 and your MICR account number. 

With recurring Direct Deposit your payroll, retirement, Social Security, or other recurring monthly income can be electronically deposited into your SCU account.

SCU Credit Union is insured by both the National Credit Union Association (NCUA) and Massachusetts Shared Insured Corporation (MSIC). Your money is 100% insured regardless of the amount at SCU Credit Union. MSIC provides Excess Share and Deposit Insurance to all members of SCU Credit Union automatically. The coverage is a benefit of membership and comes at no direct cost to you. MSIC insures the portion of any legal, verifiable share or deposit account that exceeds NCUSIF coverage with no limit.

This is a period which gives the borrower three business days to reconsider a signed credit agreement and cancel the deal without penalty.

Closing on a HELOC generally occurs after the borrower receives a commitment letter and all requested documentation has been received and reviewed. As well as required property condition, title, and deed report.  The closer will coordinate a closing date and time with the borrowers.

Appraisal fee and/or flood insurance may be required. No points or attorney fees are associated with this loan. Applicable Trust and Power of Attorney review and recording fees apply. If the line of credit is paid off within 36 months, the borrower will be responsible for waived closing fees. Refer to the Important Terms of Your Home Equity Line Of Credit Disclosure for applicable fees.

The process generally takes about two to six weeks. The exact length varies on the complexity of your application and how quickly you can compile the necessary paperwork.

The member should complete Sharon & Crescent United Credit Union’s Open-End Home Equity Application.

The interest rate is based on the prime rate as published on the last business day of the month in the Wall Street Journal. This rate will then be adjusted on the 1st day of the following month. If the journal published more than one prime rate, we will use the higher rate.

This principal and interest line of credit includes an introductory Rate. During the first twelve (12) months that the account is open there is a discounted introductory rate {Subject to change, refer to rate page for changes}. Upon the expiration of the introductory period the line of credit is then charged the non-introductory variable rate that would otherwise apply at that time.

This interest only line of credit includes an introductory Rate. During the first twelve (12) months that the account is open there is a discounted introductory rate. {Subject to change, refer to rate page for changes}. Upon the expiration of the introductory period the line of credit is then charged the non-introductory variable rate that would otherwise apply at that time.

Yes, even if the Borrower selects the interest-only payment option, they can still make principal payments at any time, which will reduce their overall balance and interest payments.

During the Draw Period, payments are calculated to include all accrued unpaid finance charges only (Interest Only).

During the Repayment Period, payments are calculated based on the sum of 1/120th of the then unpaid principal balance (except to the extent that the principal portion of the payment cannot be less than $50) plus all accrued unpaid finance charges. The payment cannot be less than $50 plus finance charges.

During the Draw Period, payments are calculated to include .5% of the principal balance plus all accrued unpaid finance charges. The payment cannot be less than $50 plus finance charges. During the Repayment Period, payments are calculated based on the sum of 1/120th of the then unpaid principal balance (except to the extent that the principal portion of the payment cannot be less than $50) plus all accrued unpaid finance charges. The payment cannot be less than $50 plus finance charges.

SCU Credit Union current mortgage members, as well as anyone who qualifies for membership and owns a primary residence or second home and can meet established credit and equity criteria.

A Borrower can obtain advances of credit for 10 years (“the draw period”). After the draw period ends, they will no longer be able to obtain credit advances and must pay the outstanding balance over 10 years (the “repayment period”). During the repayment period, substantially equal monthly payments of principal plus interest will be required, although the rate of interest and the monthly payments may vary as the prime rate varies.

Yes. $500,000.

Yes. $10,000.

Anyone who needs to borrow money for home improvement, debt consolidation, education, vacation, new cars or boats, medical expenses, etc. In short, anyone who needs or wants to borrow money and has sufficient equity in the home.

The LTV or CLTV is initially based on the most current tax assessed value. If either ratio is greater than 80% then a property appraisal will be required to determine the value of the home for the HELOC. All HELOC Amounts equal to or greater than $400,000 will REQUIRE a full appraisal at the borrower’s expense.

A full home inspection is not required.

Access to the line of credit can be obtained through checks and online banking transfers.

The CLTV is a ratio that compares the amount of the HELOC plus the outstanding balance of a first mortgage to the appraised or assessed value of the property.

• For example, if a home is valued at $300,000 and loan request is $50,000, and the first lien mortgage is $190,000 the CLTV would be 80%.

LTV is a ratio that compares the amount of the HELOC to the appraised or assessed value of the property.

• For example, if a home is valued at $400,000 and loan request is $200,000, the LTV would be 50%.

The difference between the tax assessed or appraised value of the property minus any existing liens.

After the first 12 months, the rate on the outstanding balance will revert to a Variable APR at .50% below the prime rate as published in the Wall Street Journal on the last business day of each month.

It’s a revolving line of credit secured by a home’s equity. The credit limit is based on a percentage of equity in the home (usually up to 80%, depending upon the borrower’s credit worthiness and ability to repay). The Lender will place a mortgage on the home in the amount of the credit limit.

Borrowers are given a credit limit that they can borrow against as needed during a draw period (typically 10 years), monthly repaying either the interest or principle and interest on the borrowed amount. The member can borrow up to their maximum by writing a check (minimum check amount of $250) or accessing SCUCU Online banking.  As the loan balance decreases, the member can “re-borrow” up to the line of credit limit.

Applying for a loan at SCU Credit Union is simple! You can start by completing the online application or by visiting one of our branch locations.

You can use a home equity loan for a variety of purposes, including home improvements, debt consolidation, education expenses, or other major financial needs. However, it's important to use the funds responsibly. Since a home equity loan is secured by your home, failing to make payments could put your home at risk. Additionally, taking on more debt than necessary can impact your financial health.

A home equity loan is secured by your home. Once approved, you receive the funds upfront as a lump sum and repay the loan in fixed monthly payments over a set term, with interest.

A home equity loan is a type of loan where you borrow against the equity in your home. It allows you to access funds in a lump sum, often at lower interest rates compared to other financing options.

The process generally takes about two to six weeks. The exact length varies on the complexity of your application and how quickly you can compile the necessary paperwork.

You can use a home equity loan for a variety of purposes, including home improvements, debt consolidation, education expenses, or other major financial needs. However, it's important to use the funds responsibly. Since a home equity loan is secured by your home, failing to make payments could put your home at risk. Additionally, taking on more debt than necessary can impact your financial health.

A home equity loan is secured by your home. Once approved, you receive the funds upfront as a lump sum and repay the loan in fixed monthly payments over a set term, with interest.

A home equity loan is a type of loan where you borrow against the equity in your home. It allows you to access funds in a lump sum, often at lower interest rates compared to other financing options.

The process generally takes about two to six weeks. The exact length varies on the complexity of your application and how quickly you can compile the necessary paperwork.

There are limits on the amount of income one can make during a given year—and the limits change from year to year. Please visit the IRS website for details.

Yes, you can rollover your 401(k) plan into a Traditional IRA. Contact Member Service for assistance in processing a Direct Rollover.  A statement of your 401(k) plan should be provided.

A Roth IRA is an individual retirement account created by the Taxpayer Relief Act of 1997. Roth IRA accounts are traditionally used as retirement savings accounts. They allow limited contributions to be made throughout the tax year and can be withdrawn within 5 years after establishing the account provided you are aged 59 1/2 or older.

Those who work for a living can contribute to a Roth IRA account. The income must be derived from actual work efforts and compensation in the form of wages, tips, salaries, bonuses and professional fees.

Yes, you will earn interest on the funds that are on deposit at the credit union in your Roth IRA.

No. The amount you contribute to your 401(k) or other employer-sponsored plans will not be affected by your Roth IRA.

You can easily open your IRA online or by visiting one of our branches, where our team will assist you.

An IRA Certificate offers fixed high-yield returns, while an IRA Savings Account provides flexible, variable-rate savings and ongoing contributions.

Yes, there are early withdrawal penalties out of an IRA if it is made before the age of 59.5 and the 5-year rule (ROTH ONLY) has not been met. This is an IRS penalty that is universal across all institutions. Please consult a tax professional for any additional details.

Yes! We make it easy for our members satisfy the Required Minimum Distributions each year to avoid any IRS fees.

Many people find it easier to keep control of their finances if their accounts are all consolidated into one place. You can also take advantage of our IRA Certificate rates as well when moving your account to SCU. With the stated APY rates it makes it easier to calculate your future earnings!

Yes! You can rollover or transfer your existing IRA or employer retirement account (such as a 401k or 403b) into an IRA at SCU Credit Union.

SCU Credit Union offers Traditional, Roth, SEP, and Coverdell Education Savings Accounts (CESA).

Yes, you can maintain both types of IRAs at the same time. You can even make contributions to both types of IRAs in the same year. But your contributions to both Roth and traditional IRAs cannot exceed the maximum contribution limit for all IRAs.

A required minimum distribution (RMD) is the minimum amount you must withdraw from Traditional IRA accounts annually starting the year a member turns 73 years old. If the RMD is not satisfied, then the IRS will penalize the IRA owner. Keep in mind there are no RMDs for ROTH IRA accounts.

An Individual Retirement Account (IRA) is a tax-advantaged account that allows you to save for retirement with benefits like tax-deferred growth or tax-free distributions.

You do not have to be a member at the time of application, but you will have to become a member to sign for the loan you applied for, if approved.

Yes. SCU Credit Union offers Fixed Rate and Adjustable Rate First Mortgages for Purchases and Refinances.

SCU Credit Union offers Commercial Real Estate Loans, Secured Commercial Term Loans, Secured Lines of Credit and Consumer Vehicle for Business Use Loans. 

You can apply for a loan at any time here. You can also apply by visiting any one of our branch locations or by calling 781-784-7725.

The federal government requires that each of the three national credit-reporting agencies—Experian, Equifax, and TransUnion—gives you a free credit report every year. You can request a free copy of your credit report by visiting annualcreditreport.com.  According to the Federal Trade Commission, the only authorized online source is at annualcreditreport.com. Consumers should be aware that there are many sites out there that claim to offer “free” credit reports but often charge you for another product if you accept the report.

To request your credit report by phone, call (877) 322–8228. To request your credit report by mail, write to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. Do not contact the individual credit-reporting agencies.

The federal government requires that each of the three national credit-reporting agencies, Experian, Equifax, and TransUnion, give you a free credit report every year. Therefore, you should consider staggering the receipt of each of your credit reports. That way, you'll get a continuous picture of how your credit picture looks, because the three bureaus feed each other the latest information. You’ll also be able to clean up errors as you find them (because errors can drag down a credit score) and you’ll also keep an eye on identity theft.

We’re always looking for ways to help our members save more money, so if you have some high-interest credit cards, we can help!

We made it easy for you to reduce your credit card debt by transferring your high-interest balances to your SCU Credit Union VISA® Credit Card.

Transfer Funds from Credit Card to Checking

1. Log in to Online Banking
2. Select Account Manager - Credit Card
3. Balance Transfer
4. Complete Payee Information form - To request a balance transfer, you will need the account number and payment address. This can be found on the statement or payment coupon provided by your creditor.
5. Verify 
6. Review

Visit any SCU Credit Union branch if you would prefer to transfer a credit card balance in person.

You will meet with a Closing Attorney assigned by SCU Credit Union. If a purchase, the seller, and his/her attorney may also be present. You may have also hired your own attorney to represent and guide you with the purchase process. The Seller will sign certain documents transferring property ownership. For a purchase and refinance, you will sign all legal documents relating to the loan transaction.  The Closing Attorney will also make sure all fees and escrows are paid to the appropriate parties. You may be required to bring certified bank funds to the closing for closing costs or in certain refinance transactions, receive funds post-closing after the required waiting period.  Copies of all documents signed by you will be provided by the Closing Attorney.

PMI is Private Mortgage Insurance. If your down payment is less than 20%, private mortgage insurance, or PMI is required. The policy protects the lender from losing money if you end up in foreclosure. PMI also is required if you refinance the mortgage with less than 20% equity.

An unsecured personal loan is a loan without material collateral such as a car or home. Click here to apply online for an unsecured personal loan.

The interest rate on your auto loan is influenced by factors such as your credit score, loan term, the age of the vehicle, and the amount of your down payment.

Fixed Rate Mortgages allow you to lock in a rate and payment for the term of your mortgage. If you plan to stay in your home for 10 years or more and/or prefer to have fixed, consistent payments then a Fixed Rate Mortgage may be beneficial to you.

Adjustable Rate Mortgages offer a lower initial rate subject to adjustment after the fixed term. This type of mortgage would be beneficial to you if you only plan to stay in your home for a few years. This would also be a better option for you if you prefer to get a low monthly rate at the beginning of your loan.

We offer a variety of loans at SCU Credit Union including, Mortgages, Home Equity, Vehicle Loans, Refinance Auto Loans, Mass Save HEAT Loan, and Credit Cards. 

The easiest way to pay your loan at SCU Credit Union is through Online Banking or through the Loan Payment Center. You can also pay your loan in person at one of our branch locations, by calling us at 781-784-7725 or toll-free at 877-661-3300, or by mailing to:

SCU Credit Union 

PO Box 4290

Brockton, MA 02303-4290

Applying for a loan at SCU Credit Union is simple! You can start by completing the online application or by visiting one of our branch locations.

SCU Credit Union has branches located in Sharon, Mansfield, North Attleboro, Foxboro, East Walpole, Taunton, Brockton, with our Corporate Offices located at 1300 Belmont Street, Brockton, MA 02301.

In order set up recurring Direct Deposit to your SCU Checking or SCU Savings Account, simply provide your employer or other payment provider with SCU's routing and transit number/ABA# – 211385556 and your MICR account number. 

With recurring Direct Deposit your payroll, retirement, Social Security, or other recurring monthly income can be electronically deposited into your SCU account.

To display the loans that you are the primary account holder on, select the arrow next to the Loan ID.

Yes, members can view their loan due date, payment due, loan balance and past due amounts within the Loan Payment Center. Only the history of payments made within the Loan Payment Center will be available.

Yes, users may make a one-time payment or schedule a one-time payment for the future.

Yes, users may establish a unique profile and login for the Loan Payment Center. Users may then make a one-time, future or may schedule a recurring payment.

Yes, you will need your member number to make a guest payment. This number can be found on your monthly account statement, within online banking, or provided to you in person at any SCU Credit Union branch location. Your member number cannot be disclosed over the phone or through email for security purposes.

No, users can create a profile for their convenience or choose to pay as a guest.

If your payment is in the processing status, you can cancel your payment by viewing the Payment Center history and clicking on the X.

Select “Enroll Today” to register as a user within the Loan Payment Center. As a registered user your Bank or Debit Card information will be saved for the next time you login.

The members are authenticated by entering two pieces of information: their SCU Credit Union member number and last six digits of their social security (tax ID) number.

If you did not receive your email, please check your spam folder, and make sure that SCUCreditUnion@creditpaypro.com is added to your address book. If you still haven’t received your activation email within 15 minutes, please call the Contact Center at 1-877-661-3300 to verify your account settings.

Business Hours: Monday - Wednesday: 8:30am - 4:30pm, Thursday - Friday: 8:30am - 6:00pm, and Saturday: 8:30am - 1:00pm.

Payments made using a checking or savings account are free. Payment using a Debit Card will incur a $15.00 convenience fee.

The Payment Center site has a responsive design to adapt to mobile.

Make your payment for FREE using the Routing and Account Numbers from another financial institution. Guest Payments may be made using a checking or savings account from another institution or a debit card. Recurring payments may be made using a checking or savings account from another institution. Recurring payments may not be made using a Debit Card. Payments made using a Debit Card will incur a $15.00 convenience fee.

On the SCU Credit Union Loan Payment Center select the Forgot Your Username or Password Help. An email will be sent from SCUCreditUnion@creditpaypro.com to set a new password.

On the SCU Credit Union Loan Payment Center select the Forgot Your Username. After entering your member number and email address that you used when you enrolled, an email will be sent from SCUCreditUnion@creditpaypro.com with your username.

SCU Credit Union’s Loan Payment Center provides members with the ability to view their loan information and make payments via the Credit Union’s website. The solution supports one-time and recurring payments.

The limit is $10,000.00 per payment transaction made using a checking or savings account.

The limit is $1,000.00 per payment transaction made using a Debit Card.

Payments made before 1:00 PM on a business day will be posted on the same business day. Payments made after 1:00 PM on a business day will be posted the next business day. Payments made on weekends and federal holidays will be posted the next business day.

E-mails are sent to users to remind them of upcoming scheduled payments, notifications if a payment failed or returned, confirmation of payments made, etc.

Yes, all users may make one-time future dated payments and enrolled users can schedule recurring payments.

At SCU Credit Union, we do not impose prepayment penalties. You are welcome to pay off your auto loan ahead of schedule without incurring any additional fees.

The U.S. Treasury announced: As of January 1, 2012, paper bonds will no longer be sold at financial institutions. This supports the Treasury’s goal to increase the number of electronic transactions with citizens and businesses.

To find out more about U.S. Savings Bonds check out their website for the latest information, rates, bond value charts, and complete details on how to save for college with U.S. Savings Bonds.

SCU Credit Union does not cash savings bonds.

No, we do not exchange foreign currency.

Yes. We offer a selection of Business Checking and Business Savings products.

Yes. Notary Public is another service that SCU Credit Union offers FREE to our members. Certified staff can witness the signing of important documents. Ask any member service representative.

Yes. The Credit Union offers official checks and moneys orders. One of either Free per day, then $3.00 for each after.

Any current openings at SCU Credit Union can be found here.

SCU Credit Union does not offer travelers checks.

Members may change their address by updating this information within Online Banking or by visiting one of our branch locations. Alternatively, a member may put this request in writing or send us an email from their email address currently on file with us, requesting that this information be updated so long as the request is signed by the member.

Credit unions are non-profit and exist to help people, not to make a profit. As such, all earnings are returned to their members in the form of high-interest savings and low rate loans. A volunteer board of directors, elected by the members, governs a credit union. With their vote, each member has a direct impact on the direction of the credit union. Also, "people helping people" is the credit union philosophy. A credit union's goal is to serve all of their members equally and provide charitable contributions to their community. Credit unions are owned by their members. Each member gets one vote and an equal say in how the credit union is run.

You can stop payment on a check by calling us at 877-661-3300 or by visiting us at one of our branch locations.  You will need the check number, the date the check was written, the amount of the check, and the name of the payee.  There is a $30.00 fee for stop payment on a check. The stop payment may be placed as long as the check has not cleared the account.

Your money is insured by the National Credit Union Administration (NCUA), an independent agency of the United States Government. Your savings is federally insured up to $250,000 and backed by the full faith and credit of the United States Government.
https://www.mycreditunion.gov/Documents/insured-funds-brochure.pdf

The shares and deposits of the credit union in excess of NCUA limits are fully insured by the Massachusetts Credit Union Share Insurance Corporation (MSIC). Your money is 100% insured regardless of the amount at SCU Credit Union. MSIC provides Excess Share and Deposit Insurance to all members of SCU Credit Union automatically. The coverage is a benefit of membership and comes at no direct cost to you. MSIC insures the portion of any legal, verifiable share or deposit account that exceeds NCUSIF coverage with no limit.

Yes. When wiring funds to your account at SCU Credit Union provide sending institution information as follows:

Receiver: EasCorp, Burlington MA ABA# 211391773
Beneficiary: SCU Credit Union ABA # 211385556
Provide sending institution your SCU Credit Union Member Name and Account

Please see our Schedule of Fees for wire-related fees. 

A member under the age of 18 is not eligible to sign for a loan and would also not be eligible for Overdraft Privilege Service. However, a member under the age of 18 can use Overdraft Transfer and can have a Debit Mastercard as long as the parent is joint on the account. A member under the age of 18 is not eligible to open their own credit card, however, they may be an authorized signer on a parent/guardian's credit card.

SCU Credit Union offers safe deposit boxes and safety storage lockers in our Sharon, Brockton, Walpole, Taunton (Myles Standish), and North Attleboro branches for the storage of our members’ valuables. Call 781-784-7725 for sizes and availability.

Applying for a loan at SCU Credit Union is simple! You can start by completing the online application or by visiting one of our branch locations.

The full balance of your holiday club funds will be transferred to your share account at the beginning of November, just in time for the expenses of the holiday season.

We’ve made it easy to join SCU Credit Union. You can complete our secure online membership application here. Select New Member Account. 

Membership in SCU Credit Union is open to people residing or employed in the counties of Norfolk, Suffolk, Middlesex, Plymouth, Barnstable or Bristol of the Commonwealth of Massachusetts and Providence, Bristol and Newport counties of the State of Rhode Island. Additionally, family members of eligible persons may apply for membership regardless of location. A family member shall include a spouse, son, daughter, mother, father, sister, brother, aunt, uncle, cousin, grandparent, or grandchild.

join us today

To apply for SCU Credit Union membership, you will need the following forms of identification:

Online Application Requirements:

• You must be 18 years or older to apply online for individual membership.
• A membership share deposit of $5.00 will be held in your primary share savings account.  Any other required minimum deposit amounts will also be required.

Information We Will Need About You:

• Goverment issued ID/Drivers License/State ID or Passport with current address.
• Your complete physical and mailing address (if different).
• A valid Social Security Number or ITIN 
• Date of Birth

If applicable, documentation verifying your home address, such as a utility bill or lease agreement (Not required for minors 17 and under).

Membership in SCU Credit Union is open to people residing or employed in the counties of Norfolk, Suffolk, Middlesex, Plymouth, Barnstable or Bristol of the Commonwealth of Massachusetts and Providence, Bristol and Newport counties of the State of Rhode Island. Additionally, family members of eligible persons may apply for membership regardless of location. A family member shall include a spouse, son, daughter, mother, father, sister, brother, aunt, uncle, cousin, grandparent, or grandchild.

join us today

SCU Credit Union has branches located in Sharon, Mansfield, North Attleboro, Foxboro, East Walpole, Taunton, Brockton, with our Corporate Offices located at 1300 Belmont Street, Brockton, MA 02301.

In order set up recurring Direct Deposit to your SCU Checking or SCU Savings Account, simply provide your employer or other payment provider with SCU's routing and transit number/ABA# – 211385556 and your MICR account number. 

With recurring Direct Deposit your payroll, retirement, Social Security, or other recurring monthly income can be electronically deposited into your SCU account.

Absolutely. SCU Credit Union offers refinancing options to help you find the best solution as your financial situation evolves.

Yes! Fixed Rate Mortgages are available for both purchasing a home and refinancing an existing mortgage.

Fixed Rate Mortgages protect you from fluctuating interest rates, making budgeting easier and offering long-term financial stability.

A Fixed Rate Mortgage is a home loan with an interest rate that remains the same for the life of the loan, providing consistent monthly payments.

After the introductory period, your ARM interest rate will adjust periodically based on market conditions. The rate could go up or down, affecting your monthly payment.

Our local mortgage consultants provide personalized service to help you choose the best loan option and guide you through the entire process. 

Fixed Rate Mortgages allow you to lock in a rate and payment for the term of your mortgage. If you plan to stay in your home for 10 years or more and/or prefer to have fixed, consistent payments then a Fixed Rate Mortgage may be beneficial to you.

Adjustable Rate Mortgages offer a lower initial rate subject to adjustment after the fixed term. This type of mortgage would be beneficial to you if you only plan to stay in your home for a few years. This would also be a better option for you if you prefer to get a low monthly rate at the beginning of your loan.

The interest rate on your auto loan is influenced by factors such as your credit score, loan term, the age of the vehicle, and the amount of your down payment.

You can borrow up to $25,000 for your motorcycle loan at SCU Credit Union.

Yes! Refinancing can help you secure a better rate or adjust your loan term to save money and reduce monthly payments.

A motorcycle loan is a type of financing that helps you purchase or refinance a motorcycle by borrowing a set amount and paying it back over time with interest. When you take out a motorcycle loan, the motorcycle itself acts as security (or collateral) against the loan. 

Applying for a loan at SCU Credit Union is simple! You can start by completing the online application or by visiting one of our branch locations.

Online Banking, Mobile Banking, eStatements, eNotices, Bill Payer, ACH external transfers, and Mobile Check Deposit.

Remote Deposit Capture is a fast and secure way to deposit checks 24/7 wherever you are.

In the SCU Mobile App:

1. Click Remote Deposit at the bottom of the screen.
2. Select which account you want to deposit the check into.
3. Type in the exact amount of the check.
4. Endorse the check and write "For mobile deposit" below your signature (or, if available, check off For Mobile Deposit).
5. Click Check Front. If you see "Prepare the front of the check", select continue in the bottom right of the screen. Align the check within the box and tap the screen to take the picture. If the picture is clear, click Done. If you need to retake the picture click the trash can icon. 
6. Click Check Back and repeat the same process to take a picture of the back of the check. 
7. Click Deposit Check. 

Please review the Remote Check Deposit General Eligibility and Requirements here. 

Checks not drawn on U.S. banks and/or not U.S. funds cannot be deposited through Remote Deposit Capture. In this case, please visit one of our branch locations.

In Online Banking:

To add a new payee in Online Banking, click the Add Payee button on the main Bill Pay page. Answer the questions, click the Add payee button and you are ready to make a payment. 

To make a payment to one payee, click on the payee's name on the main Bill Pay page. From here, you will enter the details of the payment, including the frequency of the payment. If you wish to make this a reoccuring payment, select the appropriate time frame from the Frequency drop down menu. Finally, click Submit Payment.

To make a one- time payment to more than one payee, select the MultiPay tab from the main Bill Pay page. Select the payees from the list on the left and once they appear on the right, enter the payment amount, the account to pay the bill from, and the date to send the payment. 

In the mobile app:

To add a new payee in the mobile app, select Manage Payees on the main Bill Pay page and click Add. Answer the questions, click the Add payee button and you are ready to make a payment. 

To make a payment, select Make a Payment on the main Bill Pay page. From here, you will enter the details of the payment, including the frequency of the payment. If you wish to make this a reoccuring payment, select the appropriate time frame from the Frequency drop down menu. Click Confirm Payment to submit the payment. 

To edit which accounts appear on your Dashboard, click the gear symbol above your current list of accounts on your Dashboard. This will bring up your Dashboard Settings menu where you can select which account(s) you would like to see when you log in to Online Banking. 

To link an external account in Online Banking, click More and select Settings. Go to the Accounts tab and click Link an External Account. Select either "Link accounts from another financial institution" to be able to view the balances and transactions of your accounts at other financial institutions or "External transfer account." to just make transfers to and from this account. 

For "Link accounts from another financial institution", enter the bank name, routing number and account number of the external account. Two small deposits will be sent to that external account within three days. Review the transactions of the external account to see the amount of each deposit and the order in which they were deposited. Log back into your SCU Credit Union online banking and go to Settings. Click on the accounts tab. At the bottom of the screen, click the Confirm button and enter the two small deposit amounts in the order in which they were made. Once this is complete, your external account will be linked. 

In Online Banking:

To search for a transaction, navigate to the specific account you want to review from either the Dashboard or Accounts page. Enter the word or amount you are looking for in the search bar. Please note that if you are searching for an amount of $1,000 or greater, you need to include the comma. For example, search for 1,000 and not 1000. 

To filter the list of transactions for an account, click on the Filter icon that is next to the search bar. Select which filters you want to apply and then click Search. 

In Mobile Banking:

To search for a transaction, select the specific account you want to review. Enter the word or amount you are looking for in the search bar and click Search. 

To filter the list of transactions for an account, click on the Filter icon that is next to the search bar. Select which type of transaction you would like to see. Additional filter options are available in Online Banking.  

To see your eStatements in Online Banking, select Statements & Notices, click on the statement you want to view, and then click Open. If you receive an error message, close the View eDocument pop-up. Then right click on the statement you want to view and select Open in a new tab.

To see your eStatements in mobile banking, select More and then Statements & Notices. Click Statements and then the Statement you want to open. 

You can sign up for eStatements by logging in to online banking and clicking on Statements & Notices. Please follow the prompts. 

Two-Factor Authentication is a security feature for Online Banking that requires users to enter their username and password as well as a one-time use security code. This code will be sent via email, SMS (text) message or a phone call to an email address or phone number that is already on file. This security feature will be triggered every time you log in unless you select "Rember This Device"  when logging in. Starting with the next time you log in on that specific device, you will not be required to complete two-factor authentication. 

To enable two-factor authentication even on devices you've prompted the system to remember, you can turn Require Two-Factor Authentication For Each Login on in the Security tab of your Settings within Online Banking. Please note that you cannot adjust this setting within our mobile app.  

Call us at 781-784-7725 or toll free at 877-661-3300, email us at scu@scucu.com, or visit one of our branch locations for assistance.

You can sign up for Online Banking from any page on our website by clicking the word Register in the bar at the top of the page, or by following this link. On the next page, click 'Register a New Account" (located below the Log In button) and follow the prompts.

You can view, download and print your 1099-INT and 1098 tax forms directly from your online banking account. Log into your account and select "Statements and Notices" under the "Account Manager" tab. 

If you receive an error message, close the View eDocument pop-up. Then, right-click on the statement you want to view and select "Open in a new tab".

Yes! SCU uses advanced encryption and protective measures to safeguard your financial
information.

Visit our website or your nearest branch to get started with SCU Credit Union’s easy-to-use
online banking platform.

Online banking allows you to manage your finances through a secure platform accessible from
your computer or mobile devices.

Online Banking, Mobile Banking, eStatements, eNotices, Bill Payer, ACH external transfers, and Mobile Check Deposit.

After the first 12 months, the rate on the outstanding balance will revert to a Variable APR at .50% below the prime rate as published in the Wall Street Journal on the last business day of each month.

The minimum initial draw amount at closing is $10,000 for the introductory rate HELOC.

Yes. The maximum loan amount is $500,000.

Yes. The minimum loan amount is $10,000.

It’s a revolving line of credit secured by a home’s equity. The credit limit is based on a percentage of equity in the home (usually up to 80%, depending upon the borrower’s credit worthiness and ability to repay). The Lender will place a mortgage on the home in the amount of the credit limit.

Yes - the purpose of the SCU Direct account is to make it easier to start saving. Whether you're setting aside cash for a rainy day, planning your next vacation, or building your emergency fund. Start saving systematically and enjoy peace of mind as you build your financial future.  

SCU Direct Savings allows you to set up automatic weekly or monthly transfers directly from your SCU Checking Account. Contributions can range between $10 to $1,000 weekly or monthly, giving you the flexibility to tailor your savings plan to your unique financial goals.

SCU Direct Savings is a high-yield savings account designed to make saving easy and automated. Bundling your SCU Direct Savings account with an SCU Checking account makes managing your finances seamless. Transfers to your SCU Direct Savings account are made directly from your SCU Checking account, allowing you to automate your savings effortlessly and keep all your financial activities in one place.

Vishing is the telephone equivalent of phishing. Vishing is the act of using the telephone in an attempt to scam the user into surrendering private information that will be used for identity theft. The scammer usually pretends to be a legitimate business, and fools the victim into thinking he or she will profit. “Phishing” is a popular form of fraud that uses deception to get personal information from targeted individuals. Information that is “phished” includes:

• Credit or debit card information, including account numbers and expiration dates
• Social Security numbers
• Deposit account numbers
• User names and passwords

Phishing scams can be difficult to detect because the fraudsters present themselves as agents of a financial institution. Please keep in mind that neither SCU Credit Union, nor any other legitimate financial institution, will ever ask you to divulge this information over the phone or through an email.

Here are some tips to avoid phishing scams:

• Do not reply to emails or internet pop-up messages that ask for personal or financial information
• Do not click any links contained within an email that you believe to be suspicious
• If you receive a suspicious email or phone call, check the validity of the message by contacting the business using a phone number you know is real
• Do not send personal or financial information in an email or email attachment

Be wary of any email or phone call that:

• Tells you there is a problem with your account
• Asks you to provide sensitive information
• Does not include a phone number that you recognize to be genuine

Smishing is like phishing except the request for information comes as a text (SMS+phishing=smishing). Beware of phony account alerts on your cell phone. One example might be: “Your bank account has been accessed. Click here to validate transaction.” Clicking the link sends personal information to the malefactor. If a phone number is provided for you to call, don’t assume you are calling your bank. Verify the number before calling.

Protect yourself:

• Don’t reply, respond, or click on links in suspect text messages
• Call a verified phone number related to your account
• Delete suspicious text messages
• Never share your cell phone number on social media

If your wallet has been lost or stolen, take the following actions:

• Call the three major credit reporting agencies (Equifax: 1-800-685-1111, Experian: 1-888-397-3742 and Trans Union: 1-800-888-4213) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
• Notify the SSN national fraud hotline at 1-800-269-0271.
• To report your Debit Mastercard® or ATM Card lost or stolen, please call us at 781-784-7725 or (toll free) 1-877-661-3300 during business hours. After business hours please call 1-800-264-5578.
• To report your SCU Credit Union VISA® Credit Card lost or stolen call 1-877-875-8078.
• File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.

If you think you have been a victim of identity theft, contact SCU Credit Union immediately at 781-784-7725 to alert us to a potential fraud. If you have released your information to a suspicious source, you should also contact the three major credit bureaus to request a fraud alert be placed on your credit report.

 Equifax: 1-800-685-1111    Experian: 1-888-397-3742    TransUnion: 1-800-888-4213

 To place a fraud alert with the Federal Trade Commission (FTC), please call their toll free number: 1-877-ID-THEFT (1-877-438-4338).

 For helpful resources regarding various identity theft topics visit the FTC's Identity Theft page: https://www.consumer.ftc.gov/features/feature-0014-identity-theft

 If you have any questions about phishing or any other financial security topics, feel free to call SCU Credit Union Member Service at 781-784-7725.

You can closely monitor mortgage rates through reliable sources like the Primary Mortgage Market Survey (PMMS) by Freddie Mac, specifically focusing on the "30-yr FRM" rates. This allows us to identify opportune moments for rate adjustments.

Yes, there is a processing fee of $750 for the TRIM™ loan. This fee covers the administrative costs associated with processing your application and ensuring a smooth and efficient mortgage experience. Rest assured, we are dedicated to providing transparent and competitive financing options while delivering exceptional service every step of the way.

The TRIM™ mortgage offers unmatched flexibility to lower your interest rate without refinancing costs. It’s perfect for first-time buyers or anyone looking to adjust their mortgage terms as market conditions change.

You can request to lower your rate once during the first five years of your loan, starting six months after you’ve made satisfactory payments.

Mortgage insurance is required if your loan exceeds 80% Loan-to-Value (LTV).

No, the TRIM™ mortgage is designed specifically for owner-occupied single-family homes or warrantable condominiums.

After making six months of satisfactory mortgage payments, you can request to “float down” your interest rate if market rates improve. There’s no refinancing required, and it won’t cost you a thing.

The Rate Improver Mortgage, or TRIM™, is a flexible mortgage plan that allows you to lower your interest rate once during the first five years of your loan without any additional costs.

Yes, a minimum FICO score of 620 is required to qualify for the TRIM™ mortgage.

To register for uChoose Rewards, you will need to wait 24 hours before the uChoose Rewards system will recognize your account number.

Yes. All cards associated with an account will automatically earn points together. You can link them together from the My Account page of the uChoose Rewards site

Yes. To begin earning points, you must first register your SCU Credit Union Debit Mastercard® at uChooseRewards.com. Once you register one card you can link other cards to your uChoose Rewards account and pool your points.

Some redemption items can be returned and some cannot. Please review the Terms and Conditions to understand the various redemption policies and processes.

You may only redeem points online through www.uchooserewards.com

If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register your new card at www.uchooserewards.com

We keep track of your points for you – just register at uChooseRewards.com and check your points balance anytime right on the homepage! You can access the history of your point activity on the Point Details page.

Points are earned on signature (credit) transactions wherever Debit Mastercard® is accepted...plus, earn additional points for shopping at participating retailers, in-store or online through uChooseRewards.com. For every 3 dollars spent on a signature-based transaction, you will receive 1 point. CREDIT transactions will not earn rewards when processed on a debit network. SCU Credit Union assumes no liability for transactions processed by the merchant on a debit network. Cash advances, transfers, ATM transactions or PIN transactions do not earn points.

It’s your choice! You earn one point for every $3 spent using your SCU Credit Union Debit Mastercard®. You must have a minimum of 1,500 points to redeem. You can choose from millions of options like merchandise, travel experiences and activities, event tickets, merchant gift cards, and more. We keep track of all the points you earn and we even have a Wish List that will help you track when you have earned enough to redeem a specific item.

Yes, you will have the opportunity to change the address within the redemption process as long as the address is located in the United States.

Points expire 3 years after issuance.

A signature transaction utilizes the Mastercard® portion of your card. All you have to say to the merchant is ‘credit please’ and sign for your purchase. Easy!

No. We will activate your existing card when you register your card.

There is no cost. Membership in uChoose Rewards is free for SCU Credit Union Debit Mastercard® cardholders.

uChoose Rewards is a rewards program where you can earn points for using your SCU Credit Union Debit Mastercard®, then redeem your points from millions of options like merchandise, travel experiences and activities, event tickets, merchant gift cards, and more.

You earn points most everywhere your card is accepted. Purchases made with your Mobile Wallet using such services as: Apple Pay®, Samsung Pay®, Google Pay™, or PayPal®, where you have registered your SCU Credit Union Debit Mastercard® will also earn you uChoose Rewards® points.

It can take up to 60 days for transactions to appear on the Point Details page on the uChoose Rewards® site. If points from a qualified transaction do not appear after 60 days, contact a uChoose Rewards® Specialist at service@uchooserewards.com or by phone at 855-559-6528.

By using your Visa® Platinum Secured credit card responsibly and making on-time payments each month, your activity is reported to major credit bureaus. This activity helps build your credit history and can positively impact your credit score over time.

As you build a positive credit history with your Visa® Platinum Secured credit card, you may become eligible for an unsecured credit card from SCU Credit Union. This decision typically depends on your credit score improvement, consistent payments, and overall financial history.

Yes, your deposit is refundable. Once you transition to an unsecured credit card or close your secured card account in good standing, your deposit will be refunded to you. Keeping your account in good standing involves making timely payments and adhering to the credit card’s terms.

If you're unable to make a payment, your collateral may be used to cover what you owe. However, it's important to communicate with the us as soon as possible to explore potential solutions and avoid any long-term negative impacts on your credit score.

Absolutely! Your Visa® Platinum Secured credit card can be used for everyday purchases like groceries, gas, and online shopping. The key is to ensure that any spending aligns with your budget and that you can pay off the balance in full each month to avoid interest.

The credit limit on a secured credit card is typically equal to the amount of the cash deposit you provide as collateral. For example, if you deposit $300, your credit line will be $300. This allows you to have control over your spending while demonstrating responsible credit use.

A secured credit card is a type of credit card that requires a cash deposit as collateral. This deposit acts as your credit limit and serves as a safety net for SCU Credit Union in case you're unable to make payments. It’s an accessible way for individuals with limited or poor credit histories to start building or improving their credit scores.