Loan Relief Assistance
If you're experiencing a hardship as a result of the COVID-19 virus pandemic, there are ways we can assist you. Each member's situation is unique and we have different options available to help you through this crisis. Our members total well-being is our top priority today and everyday. We are experiencing high call volumes and ask that members contact us online first. It will help us assist you more efficiently.
Consumer Loans and Credit Cards
If you are having difficulty making your consumer loan or credit card payment, please download and complete our skip payment application. You can securely upload your completed application below or email it Servicing@scucu.com or CollectionsDept@scucu.com. Please be advised that we are experiencing a high volume of applications and appreciate your patience while we process your request. If you do not hear back from us immediately, please do not worry.
Home Loans
If you are having difficulty paying your home loan, please complete the Real Estate Deferral Request form below. You can securely upload your completed form below or email it to CollectionsDept@scucu.com. Please be advised that we are experiencing a high volume of applications and appreciate your patience while we process your request. If you do not hear back from us immediately, please do not worry.
Business and Commercial Loans
We're ready to assist our member businesses with SBA-sponsored government relief programs. Click here to learn more about relief programs to assist your business.
If you are having difficulty paying your commercial loan, please email the CollectionsDept@scucu.com and provide the reason you need relief and your contact information. We will reply to your request as soon as possible.