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Online Banking Multi-Factor Authentication Update

Starting on Thursday, April 8, 2021 SCU Credit Union online banking multi-factor authentication (MFA) will no longer use challenge questions to verify your identity. Instead, you will receive a one-time verification code via text, email or phone call. This update will further protect you from potential fraudsters.

Update Your Information Today

  1. Enter your online banking username and password on our website or mobile app.
  2. Select More, then select Settings and the Security tab.
  3. Select how you would like to receive your one-time verification code: SMS, email or voice call. The code can only be sent to a phone number or email address already on file in your online banking contact information.

If you have any questions about this update, please contact our Operations Department at 877-661-3300 during our regular business hours.

Remember, please review and update your contact information on your online banking Settings page prior to April 8th.

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